Choosing a Self Storage Provider

Choosing a Self Storage Provider

The Self Storage Industry is going from strength to strength, and with estimates of the value of the industry in 2016 being £540 million, it is inevitable that there will be some providers who are better than others.  It is important to make sure that you choose a reputable provider to store your goods and keep them safe, that is why our storage insurance policy only covers approved storage locations.  If your location is not listed, don’t worry, you can request we add it, and, provided it satisfies our criteria we will add your storage location to our list.

The UK Self Storage Association is a trade organisation for Self Storage Operators and Suppliers which aims to set the standard for the industry, raise awareness and promote best practice within the industry.    They have put together a handy guide on their website to help you choose a reputable and reliable self storage provider.

Do - Make sure your chosen storage location meets the European standard (SSA UK members will meet this criteria)

Do - Make sure that your goods are being stored in a private area, in a locked room away from others belongings

Do - Make sure that the room is adequately ventilated to ensure that there is no build up of moisture leading to the potential for mould.  The storage space should not be stuffy or smelly and there should be fresh air circulating around the space.

Do – Make sure that your goods are being stored in a secure environment.  CCTV coverage should be, at a minimum, covering the main entrance to the location.

Do – Make sure that your storage provider is adequately insured.  Some providers also offer insurance cover for your goods whilst they are stored – although, we would recommend you compare any included cover against a specialist storage insurance policy.

Do – Check on the access arrangements to get to your stored items, for instance, a loading area close to the storage area makes life easier .

Do – Make sure that the company offers access when you are likely to need it.  It is unlikely that access will be available 24 hours per day, 7 days per week 

Do – Make sure that you understand the space you are renting.  Cubic feet will include all of the height internally – ensure that you are able to make the best use of the space you are renting, if your goods are not able to be stacked, you may be paying for vertical space you are not using.

...and finally, Do – make sure that the location is staffed if possible.

Following these guidelines will ensure, as far as possible, that your goods are kept safe and in good condition by the provider and that they are working to the SSA UK guidelines.  You will still need to make sure that you have an appropriate amount of self storage insurance cover to the full replacement value of your goods.   For a storage insurance quote or to compare our cover, visit  If you have any questions about our cover – get in touch.

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Patrick Pellens

Author: Patrick Pellens

I started in the insurance industry in 2003 specialising in Personal Insurances such as Motor Bike, Car and Home Insurance.